At Naturally Wyld, we take immense pride in providing you with premium natural products in cutting-edge, zero-waste packaging. Your satisfaction is our top priority, and we’re excited to introduce a special guarantee for our first-time customers!

For your first purchase, you are covered by our 30-Day Satisfaction Guarantee. If you are not completely satisfied with your product within 30 days of purchase, please reach out to us, and we will gladly assist you with a replacement or refund.

While we strive to create packaging that minimizes damage, please note that our biodegradable materials are not designed to be completely impervious. If you receive a product that you believe is damaged or compromised in any way, please let us know. We will work quickly to resolve the issue.

Our products are crafted in small batches using the purest all-natural ingredients, ensuring you receive the highest quality. Shelf life may vary from product to product, so we recommend using them right away to guarantee freshness. Most of our products have a shelf life of 1-2 years, and any item purchased directly from our website is guaranteed to be fresh! However, please keep in mind that exposure to unfavorable conditions (like heat or sunlight) can impact shelf life. If you purchased a product from a store and suspect it may be expired, just let us know when and where you bought it, and we’ll gladly assist you with a replacement.

Eligibility for replacements: Please note that completely empty tubes cannot be replaced. Naturally Wyld is not responsible for products that are lost, stolen, or accidentally put through a wash cycle.

Thank you for choosing Naturally Wyld! We appreciate your support of our mission to deliver sustainable, natural products.